The Triple Goal
A leadership model for delivering performance, learning, and a great workplace—together.
Over decades of experience, we’ve learned that great leadership must deliver three outcomes at the same time:
- Great Performance: Leaders consistently deliver exceptional results by setting clear direction and priorities, holding standards of excellence, and following through.
- Great Learning: Leaders create the conditions for teams to learn, adapt, and innovate by encouraging feedback, experimentation, and learning from failure.
- Great Workplace: Leaders build environments where people feel psychologically safe, respected, and accountable, which enables trust and engagement.
This is what we call the “Triple Goal.” Most organisations can achieve one or two of these for a period of time. Very few sustain all three.
- When performance is prioritised without learning, organisations struggle to adapt.
- When learning is emphasised without accountability, insight fails to translate into impact.
- When care is pursued without clear standards, trust and performance erode.
The Triple Goal exists because sustainable leadership requires all three outcomes to be delivered together.
What Makes the Triple Goal Measurable
The behaviours we measure are statistically linked to what matters most.
These figures represent how much of each outcome is accounted for by the behaviours measured in the Leadership Growth Profile:
%
of Performance
%
of Innovation and Agility
%
of Psychological Safety
%
of Engagement
%
of Mental Health
We don’t guess at the behaviours that outcomes. We measure and research them thoroughly.
The Triple Goal as a Leadership Decision Lens
It changes how leaders approach trade-offs under pressure. Rather than choosing between results and care, or speed and learning, leaders are expected to consider the impact of their decisions across all three outcomes.
Used consistently, the Triple Goal creates alignment around what effective leadership looks like. It brings discipline to leadership conversations and provides a shared reference point when priorities compete.
From Values to Behaviour
This is why the Triple Goal focuses on observable leadership behaviour—how leaders make decisions, hold others to account, respond to challenges, and create the conditions for performance and learning.
How Great Triple Goal Outcomes are Developed in Practice
Delivering great Triple Goal outcomes requires leaders to recognise their habitual responses that derail the right outcomes and develop the capacity to choose more effective behaviours when it matters most.
This is why the Triple Goal is developed through the Leadership Growth Profile. The Profile makes leadership behaviour visible, measuring both the practices that drive strong outcomes and the stress-driven patterns that limit effectiveness.
Together, the Triple Goal and the Leadership Growth Profile form a coherent system.
One defines the outcomes leadership must deliver. The other uncovers the behaviour required to deliver them—grounded in evidence and designed for real-world conditions.
See how the model works.
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