Great leaders increase employee engagement by bringing out the very best in others. One of the most important ways they do this is through the practice of “Encouraging the Heart.” This practice encourages leaders to recognise contributions by showing appreciation for...
Business is often demonised for practices that harm the planet and bring out the worst in people. In all honesty, some of this criticism is merited. The new trend for socially conscious business, however, embraces the good in business while transforming the harmful...
Years ago I was teaching a business leadership course to a group of senior managers. They began our session by being very vocal about their belief that the program was a complete waste of time. Feeling defensive, I became angry and critical. During the business...
