The Trust Deficit in Leadership The basis of leadership credibility is trust. As Stephen M. R. Covey explain in his book The Speed of Trust, ‘Trust always affects two measurable outcomes: speed and cost. When trust goes down, speed goes down and cost goes up....
In their book The Leadership Challenge, Jim Kouzes and Barry Posner explain that, ‘Leadership begins with a belief in yourself and continues only if other people believe in you.’ To believe in you, people have to know (1) who you are and what you stand for, and...
Great leaders know they must take accountability for their behaviour. However, many leaders can miss the fact that there are two sides of accountability. We use the term ‘200 per cent accountability’, which means the leader takes 100 per cent accountability for his or...
The beginning of the leadership journey is defining clearly who you are, what you stand for and what your deepest values are — in short, your leadership philosophy. However, simply defining your leadership values is not enough. You also must actually live those...
Harvard organisational behavioural scientist Amy Edmondson first introduced the construct of ‘team psychological safety’, which she defined as a ‘shared belief held by members of a team that the team is safe for interpersonal risk taking’. It’s a shared assumption...
Carl Jung famously said, ‘Until you make the unconscious conscious, it will direct your life and you will call it fate.’ Mindfulness is how we ‘make the unconscious conscious’. The impact our unconscious programming has on our behaviour cannot be overestimated....
