One of the primary reasons why leaders struggle with changing both themselves and their organisational cultures is that they fail to differentiate between horizontal development and vertical growth, and they focus most of their growth efforts on horizontal...
Harvard organisational behavioural scientist Amy Edmondson first introduced the construct of ‘team psychological safety’, which she defined as a ‘shared belief held by members of a team that the team is safe for interpersonal risk taking’.
During my years of leadership consulting I have met far too many leaders who are acting either from a fear-based niceness or with a heartless “professional” aggression. They have not mastered mindful compassion, nor are they enabling others to act in a way that is...
Great leaders increase employee engagement by bringing out the very best in others. One of the most important ways they do this is through the practice of “Encouraging the Heart.” This practice encourages leaders to recognise contributions by showing appreciation for...
